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	How do I link and confirm my card in PayPal? For subscriptions to proceed correctly, PayPal requires credit cards to be linked and confirmed. You can check if your card is linked with the following steps: 1. Please login to your PayPal accoun... Why do you have a PayPal only policy? We have a strict payment by PayPal-only policy for several reasons: 1. Privacy protection VXCharts will not be given your financial details such as credit card numbers or expiry date. Instead all ... Does VXCharts offer a 7 or 14 day trial? VXCharts itself has a 14 day trial, however DataServ is limited to 7. Rather than mislead, we publish the trial period as 7 days site wide. In other words, you will be able to trade live for the first... How many copies of VXCharts can I use concurrently? Each subscription allows you to run only 1 copy of VXCharts. To run more than 1 copy concurrently, you will need to purchase additional licenses. How many copies of VXCharts can I install? You may install VXCharts on another PC or as many as required. However you will have to also activate the VX IDs of the other PCs once and must not run more copies of VXCharts than the number of licen... What is the VX ID? The VX ID is a unique code assigned to each computer and allows us to identify the subscriber of the installed VXCharts. We cannot activate your VXCharts without the VX ID. Get your VX ID here. htt... Can I switch to another subscription plan? Yes, you can. However this needs to be initiated by you around the time of your next payment interval. E.g. Your quarterly payments are supposed to be on the 1st Oct 2010 and 1st Jan 2011, therefor... I'm adding one more account to my subscription. Do I get a discount? The periodic payments are fixed by PayPal at the beginning of your subscription. In order to enjoy the volume discount, you will need to cancel your existing subscription and re-subscribe to the total... I'm travelling overseas, how do I suspend my subscription? Only users on the annual subscription are eligible for suspension. To suspend, you will need to submit a request to us via email. The suspension policy is based on a monthly interval. If you write ... How long will it take to activate my VXCharts after I subscribe? Activation is instantaneous once we receive notice of the payment from PayPal, this is usually in the range of under 5 minutes after you click the confirm button. Delays are typically due to credi... How does suspension work? It would easiest to explain this with the use of an example. Subscriber first signed up on the 1st Feb 2011. He/she decides to suspend it from Jul 2011 until Sep 2011. The following is what will...

 
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