Why am I not getting a response from you?

Solution In the unlikely event that you are not getting a response from us. Please kindly do the following checks:

1. After you submit a ticket, you must receive an instant reply from the system indicating your ticket was received and opened. If you do not, please kindly check your spam folder to see if our responses are being diverted.

2. Check to see your ticket was indeed opened by entering the ticket number at this link http://vxcharts.com/support/ticket.php

If the above checks out fine, we sincerely apologize for the delays and will quite certainly have a good reason for not being able to come to your assistance in a timely manner. Please bear with us, you will definitely hear from us shortly.

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Article details

Article ID:	30
Category:	General
Date added:	Mon, 05 Dec 2011 16:49:24 +0000
Views:	963
Rating (Votes):	(46)

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