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How does the Lagmeterâ„¢ behave during playback? Article rated 3.2/5.0
In the current version 1.x.x.x of VXCharts, traders should ignore the Lagmeter™ during playback as it will show varying colors.   In the upcoming version 2 of VXCharts however, the Lagmet...
How do I trade/playback ES charts? Article rated 3.1/5.0
    Important Notes ES charts are very similar to TF charts. To get LIVE ES charts, you have to contact your broker to provide you with the ES data feed first. ES playback files ar...
Why do my charts look different from other traders? Article rated 3.2/5.0
There are many factors influencing the way your charts look. First and foremost, brokers only offer SIMILAR real time livefeed to traders. Secondly, because of the same reason, backfill from broker...
What is the VXCharts Lagmeterâ„¢? Article rated 3.1/5.0
The VXCharts Lagmeterâ„¢ is able to determine if there is a delay or lag in the datafeed. When there are delays in the feed, there is a chance that your orders may not get filled correctly. The La...
When are the playback files made available? Article rated 3.0/5.0
Playback files are made available the next day by US 12:15 am. E.g. Friday's files are available on Saturday 12:15 am. This will be either SG 12:15 pm or SG 1:15 pm GMT+8, depending on whether dayligh...
Can VXCharts support other symbols? Article rated 3.0/5.0
YES! VXCharts now allows you to select a symbol of your choice. Please note the symbol must follow the HMUZ expiry dates. To load a different symbol, make sure you close DataServ first. Next, click ...
When does VXCharts rollover automatically? Article rated 3.0/5.0
Rollover will occur on the 2nd day of the new contract. This is to provide at least 1 day of data for the bigger charts.
Why are there dots instead of bars on my charts? Article rated 3.2/5.0
The broker provides us 4 pieces of information each update a. Price b. Number of contracts c. Date and Time d. Total volume Dots are caused when the number of contracts (b) is extremely big. Say, 50...
Which are the supported brokerages? Article rated 3.1/5.0
Currently, we are supporting TransAct as the primary platform. All affiliated brokerages, such as Infinity are supported. Other platforms will also be supported with endorsement from Concept of Price....

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